BillKaro Logo Contact Us

Delete Account Policy

Want to delete your account right now?

Delete My Account →

Last updated: May 10, 2026

You can request deletion of your BillKaro account at any time. Once your deletion request is verified and processed, your account data will be permanently removed from our active systems.

How to Delete Your Account

Option 1: Delete directly from the BillKaro app
  • Open the BillKaro app
  • Go to Settings → Account
  • Select “Delete Account”
  • Confirm your deletion request
Option 2: Delete via Web Portal

You can also request account deletion directly from your browser:

Delete My Account →

You will be asked to verify your registered mobile number via OTP before deletion.

Option 3: Contact Support

If you no longer have access to your registered number, you may request deletion by emailing:

support@billkaro.shop

Please contact us using the mobile number or email associated with your account for verification purposes.

What Gets Deleted

  • Account and login credentials
  • Restaurant profile information
  • Menu and settings data
  • Order and KOT records
  • App preferences and configurations

What May Be Retained

  • Billing or tax records required under Indian laws
  • Backup or security logs retained for compliance purposes
  • Anonymized analytics data that cannot identify users

Processing Timeline

Account deletion is processed immediately upon OTP verification. All associated data is permanently deleted within 90 days.

Data Deleted vs. Retained

Deleted within 90 days:

  • Account and login credentials
  • Restaurant profile and settings
  • Menu items and categories
  • Orders, KOT and billing records
  • Staff accounts linked to your restaurant
  • Customer data and preferences
  • Active subscription

May be retained (as required by law):

  • Financial and GST records required under Indian tax laws
  • Anonymised analytics data that cannot identify users
  • Security and compliance logs
For full details on how we handle your data, see our Privacy Policy .

Need Help?

Brand: BillKaro - Restaurant POS & Billing App
Company: CDNX Technologies
Email: support@billkaro.shop